Return Policy

Last updated: June 2026

Thank you for shopping with The Ran Network. We want you to be completely satisfied with your purchase. Please review the guidelines below to see how returns are managed based on where your purchase was made.

Where did you buy your book?

Direct Purchases: We process returns only for items ordered directly through our official website (therannetwork.com).

Amazon Purchases: If you bought a physical book or an eBook via Amazon, your transaction is managed entirely by Amazon’s fulfillment network. The Ran Network cannot process refunds or look up those transactions. Please initiate your return directly within your Amazon account portal under “Your Orders.”

Website Purchases: Physical Book Returns

For items bought directly on our website, we offer a 30-day return window starting from the confirmed date of delivery.

  • Condition: Books must be returned in brand new, unread, and completely resalable condition.
  • Packaging: Boxed collections or specialized print editions must keep their original plastic shrink-wrap unopened.
  • Shipping Costs: Safe return transport charges remain the customer’s responsibility, unless an incorrect or damaged item was originally delivered. We recommend using a trackable shipping service.
How to Start a Direct Return
  1. Email our customer service team at info@therannetwork.com.
  2. Provide your full name, website order number, and a brief explanation of your return reason.
  3. Please wait for email confirmation and specific mailing instructions from our staff before posting your package.
Refund Processing

Following arrival and criteria inspection inside our facility, a notification update will be sent to your email. Approved refunds are routed immediately back to your original payment card within 5 to 10 standard business days.